Note ID: S1016 Product: Bannershop GIF Animator Version: 3.0, 4.x

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I can't import JPEG images in CMYK format Symptoms JPEG image imported to Bannershop GIF Animator appears as black box Solution Bannershop GIF Animator is not able to convert CMYK JPEG images to RGB. Resave your JPEG image to RGB format in external image processor. Comments? If you would like to briefly comment on this article, you can enter your remarks in the space below (up to 255 characters):

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